Bilal has been working with Dadavan for a very very long time. His technical and institutional knowledge knows no bounds. So we get his opinion and guidance on most things. Bilal comes in the front door, we’ve got a question. He comes downstairs for coffee, we need his help. He goes out for lunch, but he has to stop by to give us a hand. We have had a handful of emergency situations over the years and we, the support and admin staff, have been known to lose our cool. But not Bilal. No matter what we throw at him, how dire things look, he stays cool and solves it all. He is our rock and we will be forever grateful to have him!